Archive for Insurance

It is difficult to stop the water once the dam is breached

Dear reader,

In the past few months the regulators related financial services such as SEBI, IRDA are in overdrive mode.  Several path breaking initiatives have been anounced.  SEBI has removed entry load on all mutual funds.  IRDA is initiating several proposals to reduce the cost of buying insurance products.  Already the New Pension Scheme under PFRDA is without any selling intermediaries.  A proposal is being made by a Committee set by Govt of India to do away with commission payable to the agents.

In all these initiatives, the objective is to make advisors answerable to their clients and bring in more transperancy for the process of selling financial products and services.

Are these initiatives going to help the investor?  I think yes.  It will take some time before the agents and investors get used to the new regime.  Ultimately, transperancy is going bring more order to the existing chaos and allegations of mis-selling should decrease.

Part of the people are resisting the changes.  This is a natural reaction by the people who have stopped learning.  The Govt. should not be brow beaten by the no-sayers and carry on with these bold reforms which are in the interest of the common investor.

Regards,

Narendra

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Bundling & Unbundling or bungling?

Why does a company try to hard-sell a product?

It’s simple logic that the company is trying to maximize it’s (in turn it’s agent’s) profits by selling a product which brings in high profit.  In a business environment, this logic is never going to change.  And if we extend this logic further, the product which brings in the higher profit need not necessarily be a good product for the buyer.  In the same way, just because a product is highly profitable, it need not necessarily be a bad product for the buyer.  The entire reasoning of good or bad is quite relative.

For example, all things being same, a combination of term insurance and any other asset classes (a process of unbundling the need of insurance and investment) would be a good fit for a young healthy person. Cost of insurance is low and he will have the flexibility to choose that asset(s) which suits his needs most.

Now look at another situation wherein term insurance is not available to a particular person for whatever reason but he still needs insurance.  In this scenario, he has to look at that option which provides him insurance cover and he may have limited option of choosing the asset class for investments and may have to bundle part of his investment with insurance.

Now, how does a financial planner handle such a situation?

It’s quite simple.  He analyses a client’s unique needs and recommends suitable strategy/products.  That is because he has the option to choose the way he is remunerated ie., either fee for advise or commission or a combination of both.  In any case, the product selection is at the end and not at the beginning of financial planning process.

A product vendor is handicapped in this situation either because of inadequate knowledge base (about his own products and the ability to analyse the needs of his/her clients) or because of the way he is remunerated or a combination of both.

World over criticism against life insurance is that it’s often mis-sold to gullible people.  First page of Google search for the word “mis-sell” generates 4 entries (out of 10) about mis-selling life insurance!  That’s 40%!! (and rest of entries are about someone having  the word “missell” in his/her name!!)

While on this topic, do you ever wonder why only life insurance companies sell products with investments and not general insurance companies?  It’s easy to brush this situation aside by arguing that general insurance products are up for annual renewal.  In which case why single premium life insurance (investment) products are available in the market? And why some companies pride themselves in selling such policies in very high number?

Regards,

Narendra

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Ten Reasons Why People Buy Life Insurance?

In the places where I worked, during my interaction with employees while helping them to plan their taxes, I used to quiz them the reason why they bought a life insurance policy for themselves. I have compiled below some ten reasons (in the order of their popularity) why they did so. This is not a broad based scientific survey, but gives an indication where people go wrong when they buy their life insurance cover.

Reason No.01 – I want to save tax

It’s true that Section 80 of Income Tax Act provides deduction of the amount paid as insurance premium (with some exceptions) from the assessee’s taxable income subject to limits. If the sole purpose of buying insurance is to save on tax, then it’s the costliest way to do so. If someone does this early in his/her life with policies like endowment or money back or even ULIP, their ability to create wealth diminishes by a very high degree.

Reason No.02 – I want to save/invest

In my opinion, this is the worst reason for someone to buy insurance. Savings is generally understood as the amount remaining with a person after he/she meets all his/her expenses and other cash needs. If one has to build wealth, savings need to be channelised into an investment with specific time horizon and goal. But purchasing an insurance policy is neither savings nor investment. It’s simply effort going waste.

Reason No.03 – My agent asked (forced) me to buy this policy

This is one of the commonest reasons you hear if you ask some one why he/she bought insurance policy. Insurance advisors are drilled to think that “insurance is always sold and never bought” and this results in an advisor selling insurance for all wrong reasons. Survival of the insurance advisor is the sole driver here and not the need of the buyer.

Reason No.04 – I want to plan for my retirement

Insurance companies have devised these products keeping in view the tax exemption available under the Income Tax Act. The same reasoning that insurance is not an investment product applies here as well. Gone are days when the returns were assured by the insurance company. True retirement planning may be achieved more effectively and economically using other financial products.

Reason No.05 – I want to provide security for my children for their education

This is one of legitimate reason for which insurance is to be bought. However, the risk to be covered is not of the child but of the parents. So called children policies do not provide this option by default and the parent has to pay an additional premium to cover his/her risk.

Reason No.06 – My Bank asked to purchase insurance policy

This means it’s only due to the pressure exerted by bank (it could be other types of lenders also like housing finance companies, car finance companies etc to safeguard the loan) that one will buy insurance. Otherwise, he/she will not get the loan. In this situation, the purpose is fine but it’s not bought with the awareness of one’s total risk exposure. Again, it will be a double whammy if products like ULIP/Endowment/Money back are forced up on the borrower. On one hand he has to repay the EMI and on the other hand, he also need to pay hefty premium towards such ‘with profit’ insurance polices. There could be indirect coercion because of the business association between the lender and the insurance company. Many banks today have either become corporate agents of insurance companies. 
 

Reason No.07 – My Uncle/Aunt recommended to buy insurance

This is one of the standard scenarios in many households, especially if your uncle/aunt is retired and/or has taken up selling insurance as second innings. It’s no secrete that insurance advisors, at least in their initial years, will be asked to target their ‘natural market’ meaning their own household members, relatives, friends etc. to sell the minimum number of policies to keep their licence alive. Here again insurance is bought for reasons other than the one it’s meant for.

Reason No.08 – My friends told me to buy insurance

Here’s another young person who has some awareness about insurance. But the purpose of insurance has not become very clear.
 

Reason No.09 – My parents told me to buy insurance

This is not surprising, given the fact that including people who graduate from the college have not much idea about the concept of insurance. So if one is not in to jobs, it’s very unlikely that he/she will have any idea of what insurance is other than the advertisements one sees in TV/Newspaper which again does not say much how insurance works. Even if parents tell their children to avail themselves insurance, it’s for reasons other than for what insurance is meant for.
 

Reason No.10 – I want to cover my life risk
I have come across very few people giving me this reason for buying a life insurance policy. Actually, this is the right reason for which insurance is to be bought. The very purpose life insurance products came into existence was to provide economic security to the dependents of the breadwinner in his/her absence. 

If you are a young earner without any health problem a term insurance is the right kind of cover for you. It costs less and because of level premium, you will feel less and less burdened as time progresses and your earnings increase. The money saved (by not buying life insurance for any other reason) can be channelised to an investment plan.

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